The Law Office of John M. Iacoi & Associates - Memorandum

Lewis Wharf, Bay 228 | Boston, MA. 02110

Tel: (617) 723-3777 Fax: (617) 723-7876

	The Massachusetts “Lemon Law,” General Laws Chapter 90, Section 7N ½ provides protection for consumers who have serious problems with their new vehicle. UNDER THE LEMON LAW, YOU HAVE A RIGHT TO A REFUND OR REPLACEMENT OF THE VEHICLE IF:
	(a) there is a substantial defect(s), AND (b) the defect(s) still exists or has recurred after either 1. three or more repair attempts for the same defect, or 2. being out of service by reason of repair for any combination of defects for a cumulative of 15 or more business days, within one year of 15,000 miles (whichever comes first) after original delivery, AND (c) the manufacturer has been notified of the defect and given one final repair attempt of no more than 7 business days.

	IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE, YOU HAVE A RIGHT TO HAVE YOUR CASE DECIDED BY A STATE ARBITRATOR FOR MORE INFORMATION, REFER TO THE “LEMON LAW” INFORMATION PROVIDED WITH YOUR OWNERSHIP MANUAL MATERIALS, OR CONTACT: Lemon Law Arbitration Program Office of Consumer Affairs and Business Regulations 10 Park Plaza Suite # 5170 Boston, MA 02116 Lemon Law Information: (617) 727-7780 Department of the Attorney General: (617) 727-8400